usb optins not working

hey there, im trying to tranfer files onto my phone and the computer dosent recognze it. when it try switching to mtp mode i cant click it. this and all other options ar faded!0_1502217783999_WhatsApp Image 2017-08-08 at 21.42.07.jpeg

Might be your USB cable is not working… Try another usb cable…and if still problem will be there…Try PC shareit… My USB point got bad…its never support In any Laptop…so i m doing with shareit …

@emanuel Try on another computer or different usb port and reinstall drivers again.

No need to reinstall anything.
The cable you are using is not the cable that came with your phone. Try a similar one,
but not that one.
Both modes will work again.

Good luck!

Looks like your connection to Meizufans was lost, please wait while we try to reconnect.