can't update my phone !!!

I have a meizu m2 note from 2015 and I can’t update it。 there are Apps that are not even working anymore . When i tried to download the firmware it appears as a zip file and I can’t do anything . I know that this has been asked before but I ve tried and it didnt work …
By the way I also speak portuguese,so if someone knows it to I would apreciate it, if not thanks anyway.

Admin

Hey there, first of all no worries. I just think that you should read our Wiki entrance about upgrading methods first and try again. And in case it still doesn’t works feel free to ask ;)

Ok, I’ll do that. Thank you so much!!

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