Battery stuck at 50% and Status Dead

After the phone randomly restarts by itselfs, the phone was complety dead. I connected it with the charger and it sayed 50%

And now it stays at 50% even when i try to charge. Battery App says Status : "Dead"
Firmware is up to date and i already done factory reset.
Any tipps for me ?

Best regards Erik

last edited by Erik666
Meizu m3s

Sound like a hardware problem to me. This is usually cause by a faulty battery or mainboard. When and where did you purchase your phone? Your warranty may still be viable.

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