I just got today my MX4 and I’m really excited to start using it. However… I have to say I was very disappointed to not have Helium work so I could back up my app data from my old phone (Samsung Galaxy S).
The Helium desktop app just won’t recognize my MX4 (the green tick does not show) and so I cannot run Helium on my MX4. I don’t really know why that is, but when I plug my MX4 on the pc, it shows three “drivers(?)” installing. Two install correctly but one doesn’t. This one is called “MX4”. I can still access files inside the phone but Helium won’t “see” it. I’m using windows 7-64.
Can anyone help me out with this?! I just want to back up my games data (Candy Crush level 717!). And I really do not want to connect my candy crush to facebook for synching because that removes the “booster wheel” once I desynch from it.
I appreciate any attempts! I’ve been at this all day with no luck! It seems Helium is the only app to backup app data…