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Again problem. Nothing I do everything. Play stores do not open and they told me that I don't ť have a device.


Yes ï do


have you tried to delete cache of play store going to : settings>apps>google play store>delete cache
then you can reboot your phone and one it has done, try to open again play store.


I don’t have delete cache, only clean, I clean it but not works again.


Clear/delete cache in both the download manager and download apps

settings–>apps–>download manager


I came across this problem with a phone bought from gearbest. They seem to alter the firmware slightly. give it a go and see if it works. Did for my customer

MX4, MX4Pro, MX5e, Pro6

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