i have just recieved my Meizu mx4 pro 16GB from Fastcardtech and the version was instaled is 220.127.116.11A version .and the model number is :M462U.
when i tried to set the fingerprint reader it does not work it tell me place your finger on home button and when i do nothing happend ,well it is supposed to take me on this screen (look image bellow ) when i palce my finger on the home button:
but it always stuck on this screen :
no matter what i do nothing work,but here what i did :
1 - tried all my 10 fingers and my wife’s and son’s fingres . (same problem)
2 - reboot . (same problem)
3 - clear data and factory reset. (same problem)
4 - i installed those version ( 18.104.22.168A and 22.214.171.124A and 126.96.36.199.A ) and repeated all the tries above but the problem remain.
the phone came new and it does looks new to me.and the main reason that i bought this phone is that because it was a flagship and have a fingerprint reader.i still didn’t contacted the resseler ( FastCardTech) .i wan’t to confirm first if this problem is sofware or hardware side.
please anyone can help me .