I wish I come to the right place to seek help.
My meizu MX2 (m040) always saying “phone is off” but in fact sim is inside n is working if put into other mobile. Setting shows no IMEI, no SN, unknown baseband. It is now in Flyme OS 3.5.1 (11894) n is a HK version. see screenshots attached. I tried to flashed the latest “Update.zip” obtained in the HK maintainence center but failed with error msge “the system has been rooted, plse download a full package”! Lastly I did the factory reset but can’t resolve the problem. “the phone is off” at all time but other functions like wifi, playing music works fine.
I noticed some posts talking about turning on engineer mode to reach CDS info section then radio section to amend the IMEI but I have never able to get to this path. Having tried using mobileuncle but also unable to get into CDS info.
Plse help if any way to solve the “phone is off” issues? Your advise is very much appreciated.
Tx in advance.