My phone is not charging


Yesterday I put my phone on charge, I noticed that the battery is not charging.
I turned off the phone completely and I put it once again on charge and it began loading. The thing is that when the phone is off, the battery is charging. I connected to the computer with USB and still does not charge.

What can it be ?

last edited by vasy.official
Meizu Pro 6

@vasy.official Have you tried using a usb charger instead of the usb port of the computer? Maybe there is an issue with the usb port when the phone is on?!

I upload only with his charger. With computer I tested to see if it works or not.

I have exactly the same issue. Can anybody help?
The phone charges only when it’s off. I have tried with different wires, but nothing works.

Looks like your connection to Meizufans was lost, please wait while we try to reconnect.