M2 unable to swipe right to unlock

M2 note 4.5.4i, unable to swipe right to unlock phone from start screen. Tried hard reboot and ran restore still does not unlock Egan swiping right on the text “swipe to unlock”

Can swipe up for locked menu and down for notifications. Can enable camara and operate controls located in the swipe area.

This started suddenly, removed screen protector, made no difference.

Please could I have suggestions ?

Admin

@David-Marshall I don’t know whats the issue. I cannot unlock my device as well by swiping to the side.

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