Phone volume problem

I always find my self on mute even though I didn’t mute my phone, the button on the quick menu isn’t press either.
I always need to go to the setting and raise the volume, I try to raise the volume from the side buttons, but this are only control the multimedia volume and not the notifications volume.
I tried doing a factory reset but with no help.
I’m using m2 with 4.5.4i and also had the same problem with 4.5.4.1a and 4.5.4.2a.

Is there any reasonable explanation?

@Idan-Bar

Settings, Sound and Vibration and then Volume.

If that’s what you have tried then it may be software related and you might have to try a new firmware.

Edit:
Are you sure you haven’t accidentally hit the “Mute” button in the notification shade?

last edited by ShadowOfDeth

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