Phone volume problem

I always find my self on mute even though I didn’t mute my phone, the button on the quick menu isn’t press either.
I always need to go to the setting and raise the volume, I try to raise the volume from the side buttons, but this are only control the multimedia volume and not the notifications volume.
I tried doing a factory reset but with no help.
I’m using m2 with 4.5.4i and also had the same problem with and

Is there any reasonable explanation?


Settings, Sound and Vibration and then Volume.

If that’s what you have tried then it may be software related and you might have to try a new firmware.

Are you sure you haven’t accidentally hit the “Mute” button in the notification shade?

last edited by ShadowOfDeth

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