New phone - Touch screen not working at all! -Urgent


I just got my meizu m2 note, and when I got to the language page, I noticed that the touch screen isn’t responding - AT ALL!
What can I do??

@zesocar try to restore it or flash the firmware again with clear data

I can’t even do that.
It requires that I click on touch buttons, which don’t work.

@zesocar so you can’t even use it in recovery mode? if not then the only thing you can do is return it asap and get your money back or another phone.

Well I did succeed at doing the reset, It installed the new firmware,
Seemed hopeful, and then when the screen lit up, still no response.

I guess I have to return it ASAP.

Thanks for trying to help, I appreciate it.

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