I have meizu mx5. My little child try lots of password than my phone locked. I know flyme account password but I can not unlocked. Phone is opening normal I can answer any call but not using application etc. Only answering phone. How can I unlocled phone. I can not reset phone.
@wizz It’s pretty much your only way to get in there, and I will quote an Email Meizu wrote for a guy who had the same on his M2 note.
Thanks for supporting MEIZU.
We are sorry for the inconvenience caused and have you logined your flyme account in your phone before? If yes, you could try entering the wrong password for more than 15 times, then the phone will require you to enter the FLYME ACCOUNT password, you could enter it and the phone will be unlocked.
If not, we suggest you send your phone to our maintenance center in Chennai to repair, please feel free to ask if you need more information about it.
Have a nice day.
He’s from India, so that’s why Chennai was suggested.
Edit: Ah so your actual problem is that you can’t find the “unlock” button?
@wizz did you try to push the back button, the get the keyboard out of the way?
Edit: Just tried it at my phone and works, just fine.
I’m on Flyme 5, entered the password 5 times wrong, had to wait 1 minute, repeaded this 2 more times, until I was asked to enter the Flyme password to the account logged in, on the phone. Entered it, and now the phone is unlocked.
Either you can do this, or you have a different problem.
@wizz Did you try to remove the keyboard, or get it out of the picutre?
I wont play Flyme 4.5 on the phone, just to test this. Please try to remove the keyboard and see what’s behind it.
Or you have to wait until someone with Flyme 4.5 is online and responds to you.
That’s what I am talking about:
Keyboard in the way.
pressing “back”, keyboard not in the way.
Did you try this?
@wizz I don’t have a solution for you, sorry.
You could try the basic stuff like restart phone, turn it off for a bit and wait. (Hope that something in your RAM is the cause, that would solve this issue.)… But if you tried this already, I am out of ideas.
Wait until someone else responds.