I have a serious problem with my M2 Note, current firmware version 22.214.171.124A: it doesn’t charge.
I’ll start by saying that plug and cable I use are both original. Here’s what happens: when I plug the phone (and the phone is off) what comes up is a white battery with a flash in it (image #1),
which usually turns into a red battery with an exclamation point (image #2).
Sometimes, the sequence is slightly different: white battery first, then the “normal charging mode” with battery level between 0 and 1 % and finally, after 30-60 seconds, red battery with exclamation mark.
I already tried to delete batterystats.bin.
I already tried to totally empty the battery and the only result I got is that the phone simply doesn’t turn on at all. If I plug the phone again, I manage to switch it on (which means that the battery gets some power, a bit, at least).
Once it’s on, the story doesn’t get any better. It stays on for a time between 30 seconds and a couple of minutes and then switches off in a “controlled way”: it doesn’t just die, but this is what happens when it switches off (the charging circle) (Image @3):
This whole story already happened last week, but then the phone worked again for a couple of days and I thought it was ok, but, clearly, its’ not. I have no warranty on this phone and I have no intention to ship it back to China, so I was hoping you could help me out. Thanks!