Alarm problem

I received my phone yesterday.I have a problem with alarm.I set alarm but not ringing.It show pop-up window but no sound.I tried for-five times but it same.I try different alarm apps but problem exists.Please help.

Do you froze some system chinese apps ? It happens when you freeze Weather for exemple :/
Do you have the latest version ?

Yes i froze chinese apps and i froze weather.I have latest U version.What can i do to fix it ??i must unfroze chinese apps ??

last edited by soupis
Meizu m2

You have to unfroze the default weather app, or install a different clock.

Thank you my friend.I unfroze the weather app and alarms works.

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