Unfortunately very often people just ask questions without giving us too many informations, therefor here a little guideline how to create a useful Q&A topic.

  • Long and detailed description of your problem
    • When did it happened?
    • What were you doing when the problem occured?
    • Is it a new issue (e.g. after firmware upgrade)?
  • Firmware version

However, before even starting a new topic we clearly advice you to check our F.A.Q. page or use the search function! Very often the same questions were encountered by other users already, so be sure to check if they found a solution.

Also be sure to use the Q&A function: