Cloud in Gallery is not working

First I’d like to say hello to all of you - I’m a new user of mx4 pro.
I have this phone a couple of days and I’ve already found some bugs and issues. The most annoying for me is that I get an error during gallery synch to the cloud. I cannot archive in cloud any photos from gallery.
Is it a common problem?

Which firmware are you running? Secondly, did you enable all the security settings.

@Kokkie hello, 4.2.8.2c. Which security options should I enable? Thank you!

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