Is there a way to clear cache partition? (sound issue)

I’ve got my phone a month ago and today it seems the sound stopped working. For some reason there was no sound coming through my earpiece and I had to use speakers.

I tried a lot of things but thanks to the app soundabout, I managed to force sound through the earpiece and have it functioning like normal again. From what I can see, it seems that the phone is thinking there’s a headphone plugged in when it’s not. From what I can find, it seems clearing cache partition and reinstalling would fix it but I’ve used the clear all data options and tried reformatting twice and still see no improvements.

For now I want to contact warranty but at least the phone is useable using soundabout. If anyone has figured out how to fix the problem that would help.

Administrator

Clear data and upgrade your device.

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